Do you live in a South Essex Homes property in the City of Southend-on-Sea? Then this is your Forum website!
STRF stands for Southend Residents & Tenants Forum & is for South Essex Homes residents and leaseholders as well as any person with the right to reside within their property, allowing the entire family, including children, to get involved.
Everyone is entitled to attend STRF Meetings without invitation. Full details can be obtained by emailing info@strf.org.uk
Dates and times of any Forum meeting to be held can be found on this website and on Facebook.
Tea & coffee will be available free during the meetings. Read more4>
Tea & coffee will be available free during the meetings. Read more4>
Please note: The number for repairs or any contact with SEH is 0800 833 160 STRF number is 07904 052311
This website is for residents/tenants/leaseholders and leaseholders tenants to share any tips, recipes, household hacks, local events or in fact anything that you may feel could be of interest to your fellow residents. We need input from you the residents to regularly update this page, so if you have an item that may be of interest then please email it to us at info@strf.org.uk
PLEASE CLICK ON ANY NEWS ITEM LINKS FOR MORE INFORMATION.
Don’t forget to check out the A to Z Page to quick and easily find the item or page your looking for.
WHO IS MY TENANCY OFFICER?
To find your Tenancy Officer please click → Here.
Your Profile is Important.
Have you updated your profile lately? If you haven’t then you maybe missing out on a lot. Your profile helps SEH to tailer it’s services to you, like Priority Repairs. Go to → https://southessexhomes.co.uk/update-your-details
You should also consider registering on My SEH so that SEH know all that they need to know so as to help you and tailer their service around you. To do this click → https://southessexhomes.co.uk/latest-news/welcome-to-myseh-your-new-resident-portal-2132
To see a clearer shot of the information, click HERE
To see an enlargement click HERE
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Useful Contacts & External Links
Did you know that you can access Useful Contacts & External Links that give information as well as contact details from this website → Here
Estate-Inspection-Schedule—Autumn-winter-2025
Estate inspections are carried out by our Tenancy Services Officers twice a year.
The schedule for Estate Inspections due to be carried out during the second half of 2025 can be found here → Estate Inspection Schedule – Autumn-winter 2025.xlsx [xlsx] 42KB

Preparing a Family Emergency Plan.
To see a video that will guide you through making a Family Emergency Plan → Here.
Are you interested in learning more about your rights
Then there is a lot of help for you. To find out click one of the following links → Four Million Homes – Knowledge and action for change in social housing * Guidance for social housing resident * Training videos * Free webinars * Free training events
Resident Engagement November 25
If you would like to see what is going on at any of the below, or what the Engagement Team are putting on for you, then click here → Resident Engagement. You will find information on the following places as well as much more from your Resident Engagement Team.
EAST AREA – ACTIVITIES & PROJECTS — Sheltered — Crouchmans — Cluny Square — Keats House — Norman Harris House — Kestrel House — The Jordans — Trevett House — Shoeburyness Generally — General Needs — 105 Kingfisher/Sandpiper Community Hall — Multicultural Essex Women’s Association (MEWA) Temporary Accommodation — Southchurch Road Temporary Accommodation
WEST AREA – ACTIVITIES & PROJECTS — Sheltered — Adams Elm House –- Balmoral — Bishop House — Furzefield — Nicholson House — Trafford House — Senior House — Scott House — General Needs — Queensway
The Disability & Carers Action Group is open to anyone who cares to come along to their meetings.
The Next Meeting will be on the 14th Jan 26 , 1st floor, room 7 of the Civic Centre. Please note this starts at 11am & there will be a presentation by the South Essex Homes Fire Manager.
There is tea and coffee available free of charg.e
If you would like the agenda or minutes sent to you, please contact bobmacwos@gmail.com
If you have a concern, a problem, a need or you would like information on disability or carers, then please let us have your questions 7 days before a meeting, so that they can be answered for you.
Weekly Benefit Rates 2025/26 click → https://strf.uk/wp-content/uploads/2025/01/Weekly-Benefit-Rates-2025-26.png to see these rates.
Complaining to South Essex Homes.
This is a very easy thing to do, just click this link https://southessexhomes.co.uk/complaints and fill in the details.
Scrutiny are Looking for Residents to join them
The Resident Scrutiny Forum are looking to recruit new members to join them. If you are a South Essex Homes resident or leaseholder and feel that you can work alongside others, who are like minded and dedicated and have some free time to spare, then please contact Chris McPhillips (RSF CHAIR) – Email: chris.mcphillips@sehscrutiny.co.uk
Recent reports created by the Resident Scrutiny Forum can be found by clicking →Here as well as more information around the Scrutiny Group.
Why not come along to the following events and meet new and old friends.





